MG-GY 6401 Employee Engagement: Theory and Practice

1.5 Credits

The course explores the science and practice of employee work engagement from the perspective of the linkage between an engaged workforce and important business outcomes such as higher productivity, employee retention, and customer satisfaction. Different facets of this emerging construct are examined at the individual and group level with a focus on creating a culture and work environment of engagement that will foster positive attitudes and proactive work behaviors. The meaning of engagement and its relationship to other important psychological constructs such as organizational commitment, job satisfaction, and organizational citizenship behavior are also reviewed.

Note: Not open to students who have completed MG-GY 6403.

Weekly Lecture Hours: 1.5